Terms & Conditions

1. Reservations & Bookings

• All bookings are subject to availability
• Confirmation is provided via email or booking platform
• Guests must provide accurate contact and booking details

2. Check-In & Check-Out

• Check-in: From [e.g., 2:00 PM]
• Check-out: By [e.g., 11:00 AM]
• Early check-in or late check-out is subject to availability and may incur additional charges

3. Payment Policy

• Payment terms vary based on booking platform or direct booking agreement
• Any applicable taxes or service charges will be clearly communicated
• We do not store card or sensitive payment details

4. Cancellation & No-Show Policy

• Cancellation policies depend on the selected rate or booking platform
• No-shows or late cancellations may be charged according to booking terms
• Refunds, if applicable, are processed via the original payment method

5. Guest Responsibilities

Guests agree to:

• Respect the property, staff, and other guests
• Use facilities responsibly
• Be liable for any damage caused during the stay
• Follow local laws and property rules

6. Property Rules

• Smoking policies apply as specified on the property
• Pets are allowed only if explicitly stated
• Maximum occupancy limits must be respected

7. Liability Disclaimer

• Treehouse Midigama is not responsible for loss or damage to personal belongings
• Use of property facilities is at the guest's own risk
• We are not liable for disruptions caused by events beyond our control (weather, utilities, government actions)

8. Privacy

Personal data is handled in accordance with our Privacy Policy.

9. Governing Law

These Terms & Conditions are governed by the laws of Sri Lanka.

10. Contact

For questions regarding bookings, policies, or your stay: